Living area of an apartment at Eastside Frankfurt with sofa, dining area, and sideboard Five Star Trust Checked · Handpicked · OneHaven
FIVE STAR TRUST CHECKED

Five stars.
Five checks.

Every apartment has to pass all five checks before we offer it to you.

No upfront payment
Transparent monthly rent
4.8 on Google
Direct local contact
The Trust Check

HANDPICKED AND PERSONALLY CHECKED.

Every apartment building is handpicked and personally checked before it appears here. We look at the address, the apartment, and the contract before you do.

Five checks, five stars. If a building does not pass one of them, it does not make it onto OneHaven. That is why there are three buildings in the showcase, not thirty.

Apartment at Eastside in Frankfurt with a bed, dining table, and kitchenette in one roomApartment at Roomments in Stuttgart with bed, sitting area, and balcony doorApartment at The Bloom Homes in Berlin with a bed and sage green kitchenette
The five checks

WHAT WE CHECK BEFORE AN APARTMENT APPEARS HERE.

Every check has fixed criteria. And for each one, there is something you will notice after you move in.

01

LOCATION

WHAT WE CHECK
  • The address on site, not just on the map. We stand in front of a building ourselves before it is added.
  • Transit connections: public transportation and the route into the city center.
  • The surroundings: how safe the way home feels in the evening.
HOW YOU CAN TELL
  • Each building card shows the neighborhood, not just the city: Ostend, Oberschöneweide, Mitte.
  • On the building page, there’s a map of the area. You see the location before you inquire.
02

DESIGN & FEATURES

WHAT WE CHECK
  • Furnished to a high standard. Designer furniture and an equipped designer kitchen.
  • Every apartment is checked in person before it is released.
  • What every apartment includes: designer furniture and an equipped built-in kitchen. Internet, electricity, water, and heating are handled differently depending on the building and are clearly broken down on the building page.
HOW YOU CAN TELL
  • The photos show real apartments in this building, not stock photos.
  • You move in with one suitcase. Everything else is already there from the moment you arrive.
03

PRICE

WHAT WE CHECK
  • One transparent price with everything included. At Roomments it’s all-in, at Eastside it’s rent incl. utilities with a utility prepayment, and at The Bloom Homes it’s rent incl. utilities including internet.
  • No hidden fees, no surprises after you move in.
HOW YOU CAN TELL
  • Every price includes the note that applies to it: from €940 rent incl. utilities with utility prepayment at Eastside, reconciled annually; from €1,140 all-in at Roomments; from €830 rent incl. utilities including internet, plus electricity, at The Bloom Homes, each per month.
  • Depending on the building, you pay the deposit in installments or before you move in. A bank guarantee or rental guarantee is also possible.
04

LEASE & SECURITY

WHAT WE CHECK
  • Who the landlord behind the building is. We don’t arrange rentals for any building unless we know its owner.
  • The lease is digital and signed digitally.
  • No upfront payment. You only pay after you sign.
HOW YOU CAN TELL
  • You upload your ID and proof of income digitally, with secure transfer, in just a few minutes.
  • Minimum stay from six months. With the landlord confirmation (Wohnungsgeberbestätigung), you can register your address directly at the Bürgeramt.
05

ON-SITE SERVICE

WHAT WE CHECK
  • There’s a team in the building’s city that knows every apartment.
  • Fast, personal replies. No call center, no hold music.
  • Viewing on site or live by video, even from abroad.
HOW YOU CAN TELL
  • You have a name, not a ticket number: Patricia in Frankfurt, Paulina in Berlin, Tobias in Stuttgart.
  • The person who answers you knows your apartment personally.
What this is not

WHAT THE TRUST CHECK IS NOT.

So it’s clear what the five stars stand for. And what they don’t.

NOT A HOTEL CATEGORY

The five stars stand for five checks, not a hotel classification. OneHaven is not a hotel.

NOT COMMERCIAL HOUSING

You rent as a residential tenant, from six months. No commercial subletting, no stays by the day.

NOT A GRADE FROM US

The Trust Check is our review before a building is added. The rating comes from tenants, publicly on Google.

NOT A SEAL YOU CAN APPLY FOR

A building cannot apply for the Trust Check. We choose it and go there ourselves. Otherwise, it does not appear here.

Externally verified

WE DO THE TRUST CHECK. TENANTS GIVE THE RATING.

4.8 out of 5 stars on Google, across all OneHaven buildings. The reviews are public. What you see here is an excerpt from our Google profile.

Google
4.8 44 reviews

Excerpt from our Google profile

All reviews on Google
What our tenants say

REAL PEOPLE.
REAL REVIEWS.

Three voices from the Google profile. All three describe what checks 04 and 05 mean in everyday life.

David
Project in Berlin, moved from Austria

“I had to move temporarily from Austria to Berlin for a project. I couldn’t have imagined the apartment search being any easier.”

Google review
Samrah
Moved after graduation

“Paulina and Josephine were very helpful and made sure I arrived smoothly. I feel very comfortable in my new apartment.”

Google review
Christine
Tenant

“Beautiful, clean, and furnished apartments! You get exactly what you see.”

Google review
Jeyhun
From first contact to contract

“From the first inquiry to the viewing and signing the contract, I was supported in a friendly, professional, and reliable way at every step.”

Google review
Andreas
Tenant in Frankfurt

“The rooms in Frankfurt are freshly renovated and beautifully designed; the cleanliness is also excellent!”

Google review
Ibrahim
Apartment hunting without an on-site viewing

“Especially if you cannot be there in person while looking for an apartment, OneHaven is exactly the right choice.”

Google review
Haider
From the viewing to the contract

“Everything went very smoothly, from the apartment viewing to the lease. The team was friendly and helpful, and they answered my questions quickly.”

Google review
Michele
Tenant

“My experience with OneHaven was positive across the board. The entire team was extremely professional, friendly, and always very helpful. All questions were answered quickly and clearly [...]”

Google review
Gerwin
Tenant

»Het eerste contact met Paulina van One Haven was gelijk goed. Ze hebben vanaf de bezichtiging tot met het huurcontract een erg goede begeleiding gegeven. Ook nu ik al enige tijd in het appartement woon zijn ze nog steeds goed bereikbaar en behulpzaam.«

Translation My first contact with Paulina from OneHaven was positive from the start. She guided me exceptionally well, from the viewing all the way to the lease. Even now, after I’ve been living in the apartment for a while, they are still easy to reach and helpful.

Google review
Choice over quantity

THESE BUILDINGS PASSED.

Three featured buildings, nearly 1,000 apartments on the platform.

View all apartments

PICK ONE.
ALL FIVE PASSED.

Nearly 1,000 apartments in Frankfurt, Berlin, and Stuttgart. Fully furnished, transparent monthly rent, from six months. No upfront payment, with a personal reply from the local team.